Monday, March 21, 2016

Leadership and Mentorship: Why Do People REALLY Leave Teams?

Well, to answer the question above, sincerely, I don’t know. Each case is different and unique at many levels. But I do have an idea and I am sharing it with you below.

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Leaders deal with this issue of quitting members all the time. Imagine a leader in some kind of monologue:
“Phew! Why did so-and-so REALLY leave? Was it my mistake? Was I a bad leader to them? Am I a bad leader? Will my “bad” leadership therefore lead to more and more of these that are remaining to leave too? What if (insert name of a member of the team that TOTALLY got the leader’s back) left too? Oh LORD, I would die… Please just take me HOME already, this is too much…”
And the story goes on and on and on…

When members leave, it is always a source of stress and a season of endless self-scrutiny to the leader.
In my tiny capacity as a leader, I've had quite a number of leaders complaining about people quitting their teams. Of course every leader takes it personally when a member of his/her team leaves:

"Did I do something wrong?"

"Was it the right decision to be made at that time? Am I this unbelievably bad that they can’t trust me to lead them anymore?”

“Can they please (just please, yes, please) drop me an email or a WhatsApp or a text message [sic!] or anything and state the reason/s why they left?”

Some of us have a tendency of becoming temperamental in the heat of the moment and end up yelling at the remaining members of the team: "You can as well leave! I won't hold you back!! So-and-so went because this wasn't their place, they weren't important to our mission!!"

And as the matter becomes frothy - thanks to pride - we end up not apologizing for the unintended yelling. As a result, more people leave. And the cycle continues: it adapts an auto-repeat status which in due course leaves the leader running solo. Pride is such an evil master!

And those who remain, albeit unwillingly, keep on asking themselves, "So someone existed on our team who was not important to its mission?" And sarcastically, the next time the team meets, the leader, while still squirming and soaking in the bad blood of yester days, would unknowingly answer back and say, "Yeah, I feel the Lord is taking away the weight that was weighing us down."

But realistically speaking, the rest of the team would inherently figure out it, shake their heads in private and conclude that it has never occurred to them that they could have had on their team (or if you please, the Lord would allow on their team) someone who was not supposed to be there. Life is not a game of betting and chances. That person served a purpose, and because they are now gone, they’ll be missed. It may be dumb, but it’s still a purpose.
“On the contrary, the parts of the body that seem to be weaker are indispensable.” (1 Corinthians 12:22, NIV)

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So after weighing in on the kind of relationships that are birthed between the leader and the remaining members of the team after other members have left (like the one above), I came up with a few things that cause people to leave teams. This isn’t conclusive, but it is a good place begin.  
People leave teams because of a few things:

1.    Bad or poor leadership
Poor leadership would mean anything from a leader that doesn’t know how to lead and handle people to one who keeps on forgetting what he/she should be doing as a leader in the first place. I am a victim of both quite a number of times (so help me LORD).

Here is the reality;
a)    When a leader leaves his/her team feeling eroded instead of growing up and feeling burnout instead of refreshed, it is because the leader has neglected their duty of adding value into the team’s life. Most growth-oriented people will not hesitate to leave if left in this position for sometime.

b)    When the leader is not valuing an individual’s input to the team and this member feels that there might be another [better] place where their input may be felt and appreciated, they’ll leave. Leaders that are so mean with words of affirmation or praise will always face this reality in the long run.

c)    An arrogant leader who doesn't value team work and sees no need to seek for feedback from the team while making important team decisions will always lose people. Always. People want openness, so if they are not getting it, they won’t stick around for long.

d)    Team members will always quit a team where the leader is abusive and divisive either in the use of power or in the execution of rights.
A bad leader is abusive and divisive either in the use of power or in the execution of rights.
e)    Vision hungry team members will leave a team where the leader lacks a straightforward vision for the team and where the leader provides no definite strategies towards running the team’s mission (if present). A team that keeps moving in circles can’t survive the steam of an ever-changing sub-culture.

f)     When the team’s vision no longer serves to help team members reach and fulfill their life goals as far as service is concerned, members will lack zeal and they’ll drop away.

g)    Members of a team whose strength is action (the desire and ability to act on things and execute plans without delay) will always feel discontented with a leader who refuses or eternally delays to take action to stop things or issues that are threatening the team's ethics and unity i.e. gossip, the welfare of members etc.

h)    A leader who refuses to take responsibility for his/her own failures (like the one I gave in the example above) but either keeps blaming innocent members for his/her own failures or pretends that nothing is wrong when everything is falling apart will lose as many members as there are sands on the shores of the Indian Ocean. Just the other week, Andy Stanley (one leader whom I greatly admire and respect) had to give an apology for a statement he made about small churches. He owned his mistake, and it helped him gain our trust again.

i)     When the leader is a coward who cannot take risks to move the team into a better place or to new ground, he/she loses the trust of the members. No one wants to trust someone who is only comfortable with where they are and does not show signs of moving forward.

2.    Carnality or immaturity
A carnal person is jumpy. Spiritual toddlers are never settled in the same place. They will always move out regardless of the type of leadership in a place (whether good or bad). These people are easily persuaded by the devil to leave teams and it therefore becomes a spiritual battle for the leader. Leaders shouldn’t blame themselves for people who refuse to grow, yet threaten to leave.

3.    The devil is at work
Remember what he did to Judas Iscariot in Jesus' day? Jesus was a great leader, but Satan convinced one of the closest members in His team (Judas) to sell lies about what Jesus’ ministry was all about. Judas left, Jesus suffered rejection (which is very common amongst leaders today), Jesus’ team got divided and shriveled for a while and probably everyone thought, “Aaah, this is done! He was just like every other useless leader we see!!” But thank God that, later, Judas’ lies were exposed, Jesus’ reputation as a leader remained intact and His team came back with a bang! With the intervention of God, Satan’s lies will always be exposed and God’s work will go on.

Matthew 16:18 (KJV) “…and upon this rock I will build my church; and the gates of hell shall not prevail against it.”
Gossip is one of the major sources of division/s and lack of trust in a team.
The devil may also cause influential members of a team to spread stale, unverified, inappropriate and [sometimes] dirty rumors/gossip about the leader or about each other that will end up harming the team's spirit of unity and purpose. This will cause the bond of unity between the leader and the rest of the team members to weaken, making many members to leave, or causing divisions within the team. It is all the devil’s work.

His work can also step in further and cause members of a team to start undermining the leader’s ability to lead. They may do this openly or in public when al the team members are present. Eventually, they may end up taking over the leadership or unlawfully expelling the leader out of the team.

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You now realize that not all people leave teams for the same reasons. Some are genuine, while others are diabolic. The leader needs to sit down, analyze himself/herself and those under him/her and find out the causes of the vanishing team members.

Any team member is justified to leave a team because of the reasons in Point Number 1 above. Anyone who is haphazard in decision-making won't stay in such a team. Also, why stick with a team which isn't going anywhere and one which lacks a sense of direction? But for the second and third reasons above, the leader needs to understand that he's facing a spiritual battle and that "...we do not wrestle against flesh and blood, but against the rulers, against the authorities, against the cosmic powers over this present darkness, against the spiritual forces of evil in the heavenly places" (Ephesians 6:12, ESV) and therefore, the leader should pick up their armor and fight the good fight of faith and allow God to win the war for him.


Bonface Morris.

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